Introduction:

Due to our objective being the offering of high quality services and respecting the privacy of all donors and visitors, we present to you the Privacy and Non-disclosure Policy specific to the website: www.pmaid.info, recognising the importance of the privacy of your information and respecting your concerns and your noble incentives.

The purpose of the Privacy Policy is to inform the users of the methods employed in collecting, utilising and spreading user information through our website. This Privacy Policy applies to any visitor or user (who will hereinafter be referred to as “you”) of any page of the website.

Please read the Privacy and Non-disclosure Policy and the Terms and Conditions of use of our website in order to know more about the methods through which we use and protect your personal information.

Privacy Policy:

Personal information entered electronically is so that we may offer you an easy, safe, highly-efficient and highly-transparent service. For this reason, we request only personal information which is absolutely necessary to complete electronic work. These are a few examples of some of the information which may be requested of you:

Firstly, personal details to create an account on PIMA (your default account): Name, username, gender, age, country, city and email address and this information is not limited to text only, but includes audio, video, graphical shapes and all information you send to us.

Secondly, personal information regarding financial details which is required by financial institutions for electronic approvals: - These are institutions of high credibility such as PayPal or the bank with which you deal.

These details are entered via their private websites and not via our website. These details are specific to a credit card or bank account details if necessary. All details, including username, password, credit card number and expiry date are encrypted and changed into symbols where after it is safely sent via the internet.

Sharing of Information:

We do not sell or share your personal information with any third party without your explicit consent. It is necessary, in some instances, to share information so that we may investigate, block or take the correct action against illegal activities or in the suspicion of fraud or in the case of potential threat against any individual, whether physical or legal. Likewise, the service providers of PIMA-South Africa reserve the right to access your personal identification details in order to provide the services of PIMA.

All of this will be subject to the relevant privacy agreements which are limited to use for the provision of PIMA services.

If you happen to follow any links which navigate away from our website, this privacy policy will not apply to any third party activities and PIMA will not be held liable by the privacy policy of that website.

Refund/Return policy:

Once you are satisfied to donate to a needy patient or provide an item of medical equipment, you will be required to choose a suitable method of payment. The payment will not conclude if the amount donated is not deposited in our bank account as noted on the pages of the website. Under no circumstances will we be responsible for the amount or charges of any incomplete payment.

Upon completion of the payment, you may cancel the donation within 24 hours of making the donation by a written request to cancel the donation. 10% of the amount will be deducted to compensate for bank charges and typical administration.

Cancellation policy

In a case of you not being pleased with the service donated towards, you may request a maximum refund of 50% of the value of the donation depending on the justifications of your request and the available facts.

Security of Information:

We utilise procedural and technological methods to prevent and protect your personal information from loss, theft or being looked at by unauthorised persons. This is through the latest technological methods, 128 bit encryption, a “security program” and a communication security system.

Credit card details and other payment methods are protected through encrypted data format in a secure program. We deal with information as property which should be safeguarded from loss or being viewed by unauthorised persons.

We use a number of different protection technologies to protect these details from being viewed by unauthorised persons, whether within or out of the company. In all circumstances, there is no more “perfect protection” found on the internet.

Change of Privacy Policy:

We reserve the right to change this policy if necessary. All changes implemented will be noted here where it can always be viewed by “date and issue number” at the top of this page.

Please review and follow this page periodically to know of any changes in its items. This privacy policy has been amended and posted on the website on …. July 2017.

Messages and Correspondence:

We use electronic mail to reply directly to your queries to solve specific matters to your email address. This is to continue improving the quality of our services through our internet website and to continue building human capabilities to serve you perfectly.

When you create an account on PIMA, you are agreeing to receive electronic messages (emails) depending on the activities of your account (for e.g. confirmation of the payment you made, confirmation of the receipt of your donation, details about the extent of balance available in your account on PIMA, confirmation of your email address or change of password, or questions and queries to serve workers connected to the activities on your account). You will also receive emails about the latest updates on your support and donations which will be sent by our field partner through the website.

PIMA-SA will, under no circumstance, expose your email address to our partners. These emails will be sent via a web system with no third party knowledge of your address.

You may choose not to receive these emails by specifying your preference via the website or by sending a message requesting such to info@pmaid.info.

Likewise, you may automatically receive emails in the form of periodic news messages from PIMA. The frequency of these news messages may vary, but will be no more than one per month or during exceptional, unexpected events. You may choose not to receive these emails by specifying your preference via the website or by sending a message requesting such to info@pmaid.info.

Accessing Personal Information:

We offer visitors to the website the ability to view their personal details and correct any errors in contact details or any future changes. This is through the user profile. We are also be able to offer visitors to our website, on request, identification details specific to them, e.g. username or password which we save for them. Likewise the details of payment, e.g. dates on which the procedures were completed, number of participants in the procedures and settlement, etc. We present to them financial information which we save via their records. The employers may access these details via the email info@pmaid.info.

PIMA reserves the right to record and display any financial activity on the website and public viewing areas that supporters frequent.

Summary:

Your concern regarding the privacy of your personal information is important to us. We hope to help you in taking a decision to share your personal information with us.

In a case where you have any concerns relating to this policy, we urge you to inform us by sending an email to info@pmaid.info, for with you and your advice, we will offer a better service to societies.